Greeting all guests and employees at the front counter as well as incoming calls.
Establish and maintain a filing system, ensuring documentation/information is current and can be readily retrieved.
Process timekeeping and preparing weekly payroll upload.
Assist with external and internal vendor relations, including but not limited to, payment of invoices, new vendor setup, and resolution of any vendor issues.
Handle incoming calls, emails, and company-related correspondence daily, including customer inquiries and complaints, routing inquiries/requests to appropriate individual/department for a response.
Assist customers with immediate needs and help employees with tasks related to customer requests.
Track paperwork, process new work/projects, change the status of work/projects, complete CUs, create invoices for all jobs, and keep a detailed record of start and end dates in a separate log.
Organize and coordinate staff and other meetings, including preparing materials pertaining to agenda items, following up with staff members regarding the status of action items, etc.
Education + Experience
A High School Diploma, or equivalent.
2 years of related clerical or administrative experience.
Strong organizational skills with high attention to detail and quality of work.
Ability to work under pressure to meet deadlines in a fast-paced, dynamic environment while managing multiple tasks.
Ability to establish and maintain strong relationships and deliver exceptional customer service experience to both internal and external customers.
Ability to effectively take action to solve problems while exhibiting sound judgement.
Excellent written and verbal communication skills.
Ability to be results-oriented, taking initiative to make things happen, accept accountability, and have a "can do attitude.